Easy for tenants
Report an issue in minutes, add photos and follow progress without chasing.
REPORT A REPAIRWhat needs fixing?
Describe the problem…
Add photos
Send repair
For independent landlords and letting agents
Your repairs.
Under control.
Still managing repairs across WhatsApp, email and phone calls? Give tenants one place to report problems, assign your own trades and follow every repair through to completion.
No app to download Plans for up to 250 properties
myrepairs
MI
GOOD MORNINGYour repairs
Open8
In progress4
Resolved24
Recent repairsStatus
Kitchen tap leaking12 Hartley Road · MR-1042In progress
Boiler pressure low8 Mill Lane · MR-1039Visit booked
Bedroom window handle4 Ash Close · MR-1034Resolved
3 photos
Assigned toNorthside Plumbing
Status updatedTenant notified automatically
SEE THE WHOLE PROCESS · 60 SECONDS
One repair. From report to sign-off.
Follow a tenant’s report through landlord review, tradesperson updates and final completion.
Illustrative demo using fictional details. On-screen text explains every step; optional background music.
Read the walkthrough
A tenant reports a leaking tap, adds a photo and provides access arrangements. The report receives a reference and appears in My repairs. The landlord reviews the issue, assigns a tradesperson and saves work instructions. The tradesperson records progress and requests review when the work is finished. The landlord reviews the work and marks the repair Completed. The tenant can see the updates and completed repair in their history.
Dashboard illustration · example repair data
Tenants
Landlords & agents
Tradespeople
ONE SIMPLE SYSTEM
Everyone knows what happens next.
Keep reports, photos, contractor updates and decisions together. Your tenants know where to check progress, and you can see what needs action.
Control for landlords
See every repair, set priorities, assign contractors and keep an audit trail.
- Live status dashboard
- Secure role-based access
- Photos, notes and history
Clear briefs for trades
Give trusted contractors the information they need, only when they need it.
NEW JOBKitchen tap leakingPhotos and tenant access details included
Open job
GETTING STARTEDSee it first.
See it first.
Then make it yours.
No payment is needed to request a demo. We’ll talk through your portfolio and explain the setup before you subscribe.
Walk through a real repair
See the tenant, landlord and tradesperson views. Ask the practical questions that matter to your business.
Agree your setup
We’ll confirm your plan, property details and access arrangements. Keep the contractors you already trust.
Bring your people on board
We’ll explain how tenants report issues and how your trades receive assigned work. Start with a small group of properties if that suits you.
BUILT FROM PROPERTY MANAGEMENT EXPERIENCE
Repairs shouldn’t mean a second inbox to manage.
MyRepairs comes from Rob Chadwick’s experience managing property: keeping track of reports, passing the right information to trades and finding out what happened next.
The aim is straightforward: keep the report, photos, instructions and updates together, so you can see what needs your attention.
Rob ChadwickFounder · Property manager and landlordSIMPLE, FAIR PRICINGEvery feature.
Every feature.
Choose your portfolio size.
The same core repair features on every plan. Choose by active property count. Standard activation is free during launch; annual billing saves two months.
Landlord
Up to 10 properties
£12/ month
or £120 per year · save 2 months
- Tenant repair reporting
- Landlord and trades dashboards
- Photos, updates and audit trail
- Email support included
Portfolio
Up to 30 properties
£22/ month
or £220 per year · save 2 months
- Tenant repair reporting
- Landlord and trades dashboards
- Photos, updates and audit trail
- Email support included
Professional
Up to 100 properties
£39/ month
or £390 per year · save 2 months
- Tenant repair reporting
- Landlord and trades dashboards
- Photos, updates and audit trail
- Email support included
Agency
Up to 250 properties
£69/ month
or £690 per year · save 2 months
- Tenant repair reporting
- Landlord and trades dashboards
- Photos, updates and audit trail
- Email support included
Free standard activationLaunch offer. Subscription prices are shown above; no payment to request a demo.
Your own branded portalOptional custom domain setup: £149 one-off.
Helpful human supportWe aim to reply within one working day; critical service issues are prioritised.
MORE THAN 250 PROPERTIES?
Ask for a quote Let’s build the right plan for you.
Prices exclude VAT. Property limits are based on active properties registered to your account.
Before you get started.
Can I keep my own tradespeople?
Yes. You choose who handles each repair and assign the job to your trusted trades. MyRepairs is a reporting and management platform, not a contractor marketplace.
Do tenants need to download an app?
No. MyRepairs works in a web browser. We’ll show you the sign-in and reporting process during your demo.
Is this suitable for fewer than 10 properties?
Yes. The Landlord plan covers up to 10 active properties. The right fit depends on how you manage repairs, not just how many properties you own.
What happens after I request a demo?
Your request goes to the MyRepairs team. We’ll contact you by email to arrange a time, understand your portfolio and answer your questions. Requesting a demo does not start a subscription.
Do I have to change my whole portfolio at once?
We can discuss starting with a small group of properties. Agree the rollout and onboarding steps with us before subscribing.
Does MyRepairs provide an emergency response service?
No. It helps you report and manage repairs. Tenants must continue to follow their landlord’s emergency instructions; submitting a report does not guarantee an immediate response or contractor attendance.
What should I check before subscribing?
We’ll confirm the billing interval, setup, access, support and cancellation arrangements with you before you proceed. Ask us about any export or integration requirements so we can confirm what is available.
START WITH FIVE PROPERTIESYour first five.
Your first five.
Set up together.
See the system in a personal demo. If it’s a fit, we’ll help you set up your first five properties and explain how tenants and trades use it.
Standard activation is free during launch. Your chosen subscription still applies; optional custom domain setup is separate. No payment is needed to request a demo.
- No payment to request a demo
- Your existing tradespeople
- Setup explained before you subscribe
Less scattered admin.
More control.
See MyRepairs in action before deciding whether it’s right for you.
Book a personal demo